Acorn Motor Group

Become part of the Acorn Motor Group team

Acorn Motor Group is an independently owned, highly successful motor vehicle company based in Cheshire, Staffordshire and the Midlands. We offer an exciting and rewarding working environment for candidates interested and experienced in the motor industry.


Aftersales / Service Advisor - Burntwood


Salary : OTE £30,000 p/a

Start date: Immediate

We are currently looking for an experienced Aftersales / Service Advisor to join our team to help support our Aftersales/Service division in Burntwood.

The successful candidate will be able to demonstrate a proven track record within an Aftersales / Motor Vehicle environment and an absolute understanding and passion for top class Customer Service. We focus on employing the very best staff who can display our values of customer satisfaction, whilst making every contact with our company a great experience to ensure a long lasting relationship.

The Service Advisor role requires someone who is well organised, has a strong attention to detail, is customer focused and who is confident in this Sales environment. Full product training will be given but prior knowledge of any of our brands would be advantageous.

"The goal as a company is to have customer service that is not just the best but legendary"

In exchange you can expect a friendly working environment, a supporting team and benefits commensurate with an organisation of this scale. The Acorn Motor Group is growing so there will be opportunity for career advancement.

Essential:

  • Motor Trade Service Advisor: 2 years experience
  • A genuine desire to deliver the highest standards of customer engagement and satisfaction
  • A team player with a confident and friendly manner
  • Ensure delivery of all opportunities
  • Ability to work with company processes / systems
  • Be able to manage the booking system to make sure appointments are logged correctly and time slots filled
  • Manage each customer journey from start to finish
  • Excellent communication skills
  • A great outgoing personality
  • Keen eye for detail
  • Comfortable working in a fast-paced environment
  • Forward thinking mentality
  • Confident communicator in person and on the phone
  • Full UK Driving license

If you are interested and feel you would be great in this role, please get in touch we would love to hear from you! Please send your CV along with a covering letter to emma.ormond@acorn-group.co.uk

Closing date for applications is: 18th September 2020